2018 Fall/Winter Preorder Season has ARRIVED!

 One FREE additional art print duplicate with the purchase of any art print order. No Code Necessary! (Buy one, give one!)
 FREE shipping on all Keepsake Jewelry orders. Use code KNFREESHIP18! (For domestic & Canadian orders)
 ALL ORDERS will receive the digital version (a $38-$200 value) FREE!

Limited spots available. Order and send photo in later if needed! Enjoy!

questions? We've got answers.

The questions that are asked the most, now answered!
If you have any questions that have not been addressed in the FAQ please contact us.

Hello! I would like to order, how do I go about placing an order?

You can order directly through this website in the shop section.
  1. Order your product under the “SHOP” link on our website. You can choose between a necklace, wooden heirloom, wooden ornament, or an art print.

  2. When placing your order, upload your photo and if it applies to your order, also choose wording, wreath, & watercolor wash.

  3. If you don’t upload your photo at the time, upload it on the “UPLOAD” link on our site within 6 months from your order date.

  4. After you submit your photo and receive confirmation, you will wait 2-4 weeks for a proof.

  5. Once you receive that proof, please either approve it or you are allowed 1 small revision for free.

  6. After it is approved, your order will be shipping within 1-2 weeks depending on product and our order fulfillment team will keep you updated.

  7. Receive your product in the mail, LOVE it, photograph it, & share it with the world!

What is the difference between an art print and a digital version silhouette?

Dapper & Darling makes it possible to own your very own silhouette at two different price points. The ART PRINT is the custom silhouette created and professionally print and the digital version is the custom silhouette sent electronically through email in two different file formats. Please specify which at checkout, pdf or jpeg.

 

How do I know if I have a good profile photo?

 
 Great question. A good profile photo can really make for the best possible silhouette. Use this guide to help when you're taking your photos.
 

 

Are you able to ship to other Countries?

Absolutely!! If you want to know if we can ship to your specific address and how much the shipping amount will be, please enter your address at checkout and it will be calculated based on address & product!

 

Can charms on the Keepsake Necklace get engraved writing on them?

Unfortunately, no. The Keepsake necklaces cannot have engraved writing on the front OR the back. There is only room for your beautiful silhouettes to go on it.

 

What are your turnaround times?

It all depends on our season! We have two pre-orders every year. Rush season starts in October and goes until December. Slow season then goes from December until March. After that, rush season picks back up from March-June. After that, it will be slow season until we hit our Christmas preorder again in October! Turnaround times during that time are listed below with subject to change depending on our influx of orders:

Slow Season: 2-3 weeks for designing & 1-2 weeks for shipping

Rush Season: 3-4 weeks for designing & 2 weeks for shipping

 

Is this a good photo?

We give a great photo guide can refer to on our site under the “ORDER PROCESS” direct link. It shows what type of photos we need at the bottom to create the perfect silhouette. If you are still wondering if it is a good photo. Please email: kristin@dapperdarling.flywheelsites.com with your photos and she can help you!

How long do I have until I need to upload my photo?

You have 6 months from your order date before your order is archived. You need to send in your photos before the 6 month mark.

I want to re-do my child’s silhouette. How can I go about doing a few revisions rather than just 1 revision?

Every silhouette head gets 1 free small revision (nose, hair, chin, mouth, eyelashes, etc). If you want to re-do more than just 1 small revision, please order a revision fee here & if you want to re-do your child’s entire silhouette, please order 2 of the revision fee’s here   

How many photos do you need per child to create a silhouette?

We only require 1 photo and only 1 photo. For mostly all circumstances, we are only able to use 1 photo to create the entire silhouette. We are unable to combine two photos together to create it.

Do Art Prints ship together with my Necklace/Ornament in the same order?

Nope! & that is totally expected. We have a printing supplier & an engraving supplier so anything that is printed gets shipped together & anything that is engraved gets shipped together from two different places!

How do I view the wreath & wash choices?

If you click on the product listing, you can choose the wash/wreath combo you would like, choose if you want a print or digital, and the sizing as well! After that, the product listing photo will change to each wreath/wash combo and you can see which combination you like best 🙂

What kind of paper is the Art Print silhouette’s printed on?

The paper you will be receiving your art prints on is 120# Cotton cardstock Eggshell paper with just a touch of texture. They are packaged in sturdy envelopes and shipped via FedEx

My Mother of Pearl has a different consistency and wave as pictured on your Instagram. Why?

This is because every pearl has its own consistency and waves as they are all their own unique piece and they cannot be exchanged or returned. The Wood for the Keepsake Necklaces is the same as well.

Do you offer any discounts or coupon codes?

I do! If you like us on Facebook, you'll receive a discount. Also, you'll see giveaways and preorder discounts appear randomly on our Instagram. Make sure to follow us and join us during those times!

 

I love your vision and faith-based approach on your social media! I'd love to connect, how can we do that?

We believe that D&D exists to allow the Father to work through our work and grow His kingdom by connecting passionate hearts and inspiring individuals. If you have a business or a social media platform that's founded on these purposes and values, we'd LOVE to chat! Email us at collabs@dapperdarling.flywheelsites.com and let's see the Lord do amazing things.

 

Have a question that's not addressed here?
Email us! We love hearing from anyone and will help you with whatever you need.