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FAQ & Turnarounds

Design Rush Order

$30.00

Get your silhouette order a bit faster!
Purchase a design rush and receive your proof within (3)three days.**
(make sure to purchase rush shipping to have it shipped out sooner!)

 

**For orders by Christmas please purchase this listing along aside your keepsake and be prepared to approve your proof ASAP!

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(855)423-4473!

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      girl silhouette

      Tips for a great

      profile photo

      • Is the photo showing the nose, lips, and neckline?
      • Is the photo eye-level with the person in the photograph?
      • How does the hair look? Does it represent the personality of the person in the photo? (photos of girls tend to look a little more personal when hair is up)
      • A little bribery goes a long way!

      Check out #danddbeforeafter for some excellent examples of beautiful profile photos for perfect silhouette illustrations!”

      turnarounds

      Production: 2-4 Weeks* ||  Shipping: 10 – 16 days


      All our Precious Charms are created and engraved by hand in Athens Greece by a true goldsmith and jewelry artisan. Because of this unique process and location each Precious Charm can take 2-4 weeks* to create, with an additional shipping turnaround to the states of about 10-16 days.

      Production & Shipping: 2-4 Weeks*

      Our signature Mother of Pearl Charms and Mother of pearl Mama Heart Charms are created and engraved right in the the USA by our talented partner Paradise laser Co.

      Turnaround for these charms is anywhere from 2-4 weeks including shipping time.*

      Production & Shipping: 2-4 Weeks*

      Our gorgeous walnut framed Wood Heirlooms are created and engraved right in the the USA by our talented partner Paradise laser Co.. Turnaround for these pieces is anywhere from 2-4 weeks including shipping time.*

      *This timeline can become extended during our rush season by an additional 2-3 weeks.

      2 – 4 Weeks after a proof has been approved

      Turnaround: 1-2 Weeks

      If you are just having the same previously ordered silhouette print, printed again, then expect turnaround to be 1-2 weeks of ordering.
      *This timeline can become extended during our rush season by an additional 2-3 weeks.
      Because we are a small shop, with a team of moms, creating exceptionally custom art, life can sometimes cause unexpected delayed. We do our ABSOLUTELY best to protect our turnarounds and stay within the expected timeline, but in the event that a delay does occur, please understand that and know we are already doing everything we can to stay within these given dates.
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